Terms of Service

Effective Date: 01/01/2026  ·  Last Updated: 08/27/2026

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the website located at jamandcoevents.com (the "Site"), our booking pages, and all services and communications offered by JAM&CO Events ("JAM&CO," "we," "us," or "our"), including our SMS (text message) program (collectively, the "Services").

By accessing the Site, submitting a form, opting in to receive SMS messages, booking a consultation, or otherwise engaging with JAM&CO, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree to these Terms, you must not use the Services.

2. Eligibility

You must be at least 18 years of age, or the age of majority in your jurisdiction, to use the Services. By using the Services, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into a binding agreement.

3. About Our Services

JAM&CO is a boutique event planning and design studio based in North Carolina, providing private event planning, micro wedding and elopement design, floral and styling services, and related creative and coordination services. Specific deliverables, timelines, fees, and terms for individual event engagements are governed by a separate written agreement, proposal, or contract signed between JAM&CO and the client; these Terms do not replace any such agreement.

4. SMS (Text Message) Program Terms

These SMS-specific terms apply to everyone who opts in to receive text messages from JAM&CO. By opting in, you agree to these terms in addition to the rest of this document.

4.1 Program Name and Description

Program Name: JAM&CO Events.
Program Description: JAM&CO operates a client-care and conversational SMS program. Once you opt in, you may receive text messages related to your inquiry or engagement with us, including replies to your questions, consultation and appointment reminders, event planning updates, and — where you have expressly consented — occasional informational messages about our Services.

4.2 Consent (Opt-in)

You may opt in to receive SMS messages from JAM&CO by submitting your mobile phone number through a JAM&CO form or booking page, replying to a JAM&CO message to continue a conversation, or otherwise providing express written, electronic, or verbal consent to receive texts from us. Providing a mobile number is always optional and is never a condition of booking any service. You represent that you are the subscriber of the phone number you provide or that you have authority to opt that number in.

4.3 Message Frequency

Message frequency varies based on your interaction with JAM&CO. You will generally receive messages only when you request information, schedule or reschedule a consultation, or are in an active planning engagement with us.

4.4 Message and Data Rates

Message and data rates may apply to each message sent or received in connection with our SMS program, depending on your wireless plan. JAM&CO is not responsible for any charges imposed by your mobile carrier.

4.5 Opt-Out Instructions

You can cancel the SMS service at any time. Simply text STOP to any message you receive from JAM&CO. After you send "STOP," we will send you a reply confirming you have been unsubscribed. If you want to rejoin at any time, sign up again using the same method you used originally.

4.6 Help Instructions

If you are experiencing issues with the messaging program, reply with the keyword HELP, or reach out directly to us at visions@jamandcoevents.com.

4.7 Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed by JAM&CO.

4.8 Privacy and SMS Data

For information about how we collect, use, and protect your personal information — including your mobile phone number and SMS opt-in data — please review our Privacy Policy. Your mobile phone number and SMS opt-in consent will never be sold, rented, or shared with third parties for their own marketing purposes.

4.9 Compliance with Industry Standards and Applicable Law

Our SMS program is operated in accordance with applicable U.S. federal and state laws and regulations, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and the CTIA Messaging Principles and Best Practices, as well as carrier requirements for A2P 10DLC messaging administered by The Campaign Registry.

5. Email Communications

When you provide your email address through the Site or during an engagement, you may receive transactional messages (such as responses to inquiries, proposals, and invoices) and, if you have consented, occasional informational communications. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in each message or by contacting us. Transactional emails relating to active planning may continue even after marketing opt-out.

6. Acceptable Use

• Violate any applicable law, regulation, or third-party right;
• Submit false, misleading, or fraudulent information, or opt in phone numbers you are not authorized to submit;
• Upload or transmit viruses, malware, or other harmful code;
• Attempt to gain unauthorized access to the Site, our systems, or other users' information;
• Use the Services to send spam, harassment, or unlawful communications;
• Scrape, crawl, or otherwise automatically extract content from the Site without our written permission;
• Interfere with or disrupt the integrity or performance of the Site or Services.

7. Intellectual Property

All content on the Site — including text, graphics, logos, images, photographs, videos, designs, and templates — is owned by JAM&CO or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, publicly display, or create derivative works from any Site content without our prior written consent, except for your own personal, non-commercial reference.

Ownership of deliverables created as part of a paid client engagement is governed by the written agreement or proposal between JAM&CO and the client.

8. Client Materials and Content You Provide

If you provide materials to us in connection with the Services — including photos, videos, copy, testimonials, or other information ("Client Materials") — you represent and warrant that (a) you own or have the necessary rights, licenses, and permissions to provide those materials to us; (b) our use of those materials will not infringe any third-party rights; and (c) you have obtained any consents required from individuals featured in Client Materials.

You grant JAM&CO a limited, non-exclusive, royalty-free license to use Client Materials solely to perform the Services and, unless you opt out in writing, to feature your event in JAM&CO's portfolio and marketing (including the Site and social channels).

9. Payments, Fees, and Refunds

Fees for event planning and design services are set in the applicable agreement or proposal between JAM&CO and the client. Unless otherwise stated in writing, fees and retainers are non-refundable once planning has commenced.

10. Third Party Websites and Services

The Site may contain links to third-party websites, platforms, or services that are operated independently of JAM&CO. These Terms do not apply to third-party services, and we are not responsible for their content, policies, or practices. Your interaction with any third-party service is governed by that provider's terms and privacy policy.

11. Disclaimers

THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, JAM&CO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

JAM&CO makes no guarantee that SMS or email messages will be delivered, and is not responsible for delays, failures, or errors in transmission or receipt by your mobile carrier or email provider.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL JAM&CO, ITS OWNERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

JAM&CO'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO JAM&CO UNDER THE APPLICABLE SERVICE AGREEMENT IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100.00).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so the above limitations may not apply to you in full.

13. Indemnification

You agree to defend, indemnify, and hold harmless JAM&CO and its owners, employees, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use or misuse of the Site or Services; (b) your violation of these Terms; (c) your violation of applicable law; (d) Client Materials you provide to us; or (e) phone numbers you opt in that you were not authorized to opt in.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws principles. The parties agree to attempt to resolve any dispute informally by contacting JAM&CO first. If the dispute is not resolved within thirty (30) days, the parties agree that any action, suit, or proceeding arising out of or related to these Terms or the Services will be brought exclusively in the state or federal courts serving Lee County, North Carolina, and each party consents to the personal jurisdiction and venue of those courts.

15. Termination

We may suspend or terminate your access to the Site or Services at any time, with or without notice, if we believe you have violated these Terms or engaged in unlawful conduct. You may stop using the Services at any time, and you can opt out of SMS communications at any time by replying STOP, as described in Section 4.5.

16. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date above and, where appropriate, provide additional notice. Your continued use of the Site or Services after changes take effect constitutes acceptance of the updated Terms.

17. Miscellaneous

These Terms, together with our Privacy Policy and any signed service agreement, constitute the entire agreement between you and JAM&CO regarding the Services. If any provision is found unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any provision is not a waiver of that provision. You may not assign these Terms without our prior written consent; we may assign these Terms without restriction.

18. Contact Us

For questions about these Terms, our SMS program, or our Services, please contact us:

JAM&CO Events
Email: visions@jamandcoevents.com
Website: https://jamandcoevents.com/